Holiday Inn Express Richmond Midtown by IHG

2000 Staples Mill Rd, Richmond, VA 23230 US near Exit 185b a on I-64 (~1.0mi)

3.5 Star Property Near Shops at Willow Lawn

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Very Good

4.0/5

Based on 602 guest reviews

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Free wired internet
Free WiFi
Free buffet breakfast
Free breakfast
Pool hoist on site
Wheelchair-accessible pool
Stair-free path to entrance
Free newspapers in lobby
24-hour fitness facilities

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09/28/2026 - 09/29/2026

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9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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Holiday Inn Express Richmond Midtown by IHG

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Verified Reviews of Holiday Inn Express Richmond Midtown by IHG

Below are the verified reviews from guests that we have booked recently:

"Four pleasant nights"

Overall Score5.0/ 5

No complaints at all. Clean room and public spaces. Great coffee and ample breakfast. Comfortable bed and settee. Couldn't ask for anything more.

Dennis W. (Individual traveler, booked 1 room), from

16-May-2026 Verified Review, stayed from Wed May 13 to Sun May 17 2026 at a $131.33 average nightly rate.

"Great Service"

Overall Score4.0/ 5

This was a well kept property with a wonderful staff.

Elizabeth H. (Individual traveler, booked 1 room), from

28-Oct-2025 Verified Review, stayed from Fri Oct 24 to Sun Oct 26 2025 at a $175.99 average nightly rate.

"Holiday Inn Express"

Overall Score5.0/ 5

Very clean, comfortable bed and complimentary breakfast was good.

Joseph A. (Individual traveler, booked 1 room), from

15-Oct-2025 Verified Review, stayed from Sat Oct 11 to Sun Oct 12 2025 at a $158.00 average nightly rate.

"Holiday Inn Express Richmond."

Overall Score5.0/ 5

Staff were exceptional. Room clean. All Dove products for bathing and hand washing. Breakfast was delicious and definitely not what I expected for a buffet. We were definitely happy staying here.

Robert S. (Individual traveler, booked 1 room), from

16-Aug-2025 Verified Review, stayed from Fri Aug 15 to Sun Aug 17 2025 at a $187.99 average nightly rate.

"Holiday Inn stay."

Overall Score4.0/ 5

Good customer service, but I could hear the person talking next door. Thin walls.

Gabriel C. (Individual traveler, booked 1 room), from

14-Jun-2025 Verified Review, stayed from Sun Jun 08 to Mon Jun 09 2025 at a $135.99 average nightly rate.

"Met all of our needs!"

Overall Score5.0/ 5

Comfy beds, our water stayed hot though other's did not, enjoyed the pool and billiards table. Shout out to your super sweet guy that works the check in desk who has really long dreads. He was so friendly and hospitable! He even allowed our kids to grab yogurt and fruit before breakfast was open b/c we had to leave early for baseball before breakfast time.

Melissa L. (Individual traveler, booked 1 room), from

08-Jun-2025 Verified Review, stayed from Fri Jun 06 to Sun Jun 08 2025 at a $154.00 average nightly rate.

"Too Noisy"

Overall Score2.0/ 5

There was too much noise. not a great location.

Douglas M. (Individual traveler, booked 1 room), from

03-Jun-2025 Verified Review, stayed from Fri May 30 to Sun Jun 01 2025 at a $159.00 average nightly rate.

"Our experience with this hotel was very good. Clean staff was nice."

Overall Score4.0/ 5

However for staying at this hotel there was a reward of a gift card to a restaurant 25$ however the restaurant certificate was only for 10$ and the recipient had to spend a minimum of 50$. Hardly worth the while!

Marcia B. (Individual traveler, booked 1 room), from

31-May-2025 Verified Review, stayed from Mon May 26 to Tue May 27 2025 at a $117.99 average nightly rate.

"Customer Service"

Overall Score2.0/ 5

Receptionist at check out was rude and wouldn’t even make eye contact. Housekeeping was good for the most part. Throughout the stay there was hardly any hot water to take showers unless you took it around lunch time but that serves no purpose as I had to work throughout the day. I needed a checkout receipt due to this being military funded but receptionist kept saying she couldn’t provide one due to Internet being down but didnt offer anyway of retrieving one.

Jason O. (Individual traveler, booked 1 room), from

21-May-2025 Verified Review, stayed from Sat May 17 to Wed May 21 2025 at a $138.99 average nightly rate.

"Good Breakfast!"

Overall Score4.0/ 5

Good Breakfast!

Caroline W. (Individual traveler, booked 1 room), from

25-Mar-2025 Verified Review, stayed from Sat Mar 22 to Sun Mar 23 2025 at a $269.99 average nightly rate.

"Top Notch Hotel"

Overall Score5.0/ 5

The hotel is top notch!

Curtis H. (Individual traveler, booked 1 room), from

18-Mar-2025 Verified Review, stayed from Mon Mar 10 to Tue Mar 11 2025 at a $130.99 average nightly rate.

"Total disappointment with the brand overall."

Overall Score2.0/ 5

Front desk clerk impersonal, poor temperament and bad attitude at the outset. Soiled carpets in the hallway, poorly kept elevators, the desk chair in the first room was filthy (ask to change rooms). Same clerk was agitated that I made that request. Room not serviced the next day. I've traveled significantly, experienced every possible brand (was a event planner for four major corporations). This was one of the worst experiences I've had.

Blake C. (Individual traveler, booked 1 room), from

15-Mar-2025 Verified Review, stayed from Tue Mar 11 to Thu Mar 13 2025 at a $129.00 average nightly rate.

Summary of Verified Reviews

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Property Description

When you stay at Holiday Inn Express Richmond - Midtown by IHG in Richmond, you'll be near the airport, within a 10-minute drive of Virginia Commonwealth University and University of Richmond. This hotel is 10.1 mi (16.2 km) from Short Pump Town Center and 3.6 mi (5.8 km) from Broad Street.

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Make yourself at home in one of the 142 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Shops at Willow Lawn - 0.9 km / 0.6 mi
Libbie Mill Dog Park - 0.9 km / 0.6 mi
Topgolf - 2 km / 1.2 mi
Monument Avenue - 3.1 km / 1.9 mi
Children's Museum of Richmond - 4.1 km / 2.5 mi
Agecroft Hall - 4.1 km / 2.6 mi
Arthur Ashe Athletic Center - 4.2 km / 2.6 mi
Science Museum of Virginia - 4.2 km / 2.6 mi
Carytown - 4.3 km / 2.6 mi
The Diamond - 4.3 km / 2.6 mi
Virginia Museum of History & Culture - 4.3 km / 2.7 mi
Jefferson Davis Monument - 4.4 km / 2.7 mi
Country Club of Virginia - 4.5 km / 2.8 mi
Virginia Museum of Fine Arts - 4.6 km / 2.9 mi
University of Richmond - 4.8 km / 3 mi

The preferred airport for Holiday Inn Express Richmond - Midtown by IHG is Richmond Intl. Airport (RIC) - 24.4 km / 15.1 mi

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Self parking (subject to charges) is available onsite.

Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a ballroom.

Amenities / Features

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Long-term parking (surcharge)
RV, bus, truck parking (surcharge)
Pool umbrellas
Free wired internet
Free WiFi
Braille or raised signage
Assistive listening devices available
Wheelchair accessible parking
Free buffet breakfast
No accessible shuttle
Free breakfast
Visual alarms in hallways
Handrails in stairways
Multilingual staff
Wheelchair-accessible meeting spaces/business center
Daily
Coffee/tea in common areas
Laundry facilities
Elevator
Games
Uncovered parking
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Vending machine
Wheelchair-accessible van parking

Number of buildings/towers - 1
Total number of rooms - 142
Number of floors - 8

Professional property host/manager
LGBTQIA+ friendly
No cribs (infant beds) available
No rollaway/extra beds available
Noise-free rooms not guaranteed
No alcohol served onsite

Uncovered parking
Wheelchair-accessible path to elevator
Meeting rooms
Pool hoist on site
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Arcade/game room
Well-lit path to entrance
Stair-free path to entrance
Internet access in public areas - high speed
Free newspapers in lobby
24-hour fitness facilities
Luggage storage
Express check-out
Billiards or pool table
Business center
24-hour front desk
Outdoor seasonal pool
Smoke-free property
Safe-deposit box at front desk
Self parking (surcharge)
Computer station
Pool sun loungers
Wheelchair accessible path of travel
ATM/banking
Fence around pool
24-hour business center

Airport & Shuttle Information

The Richmond International Airport is 15 miles from the hotel. Hotel shuttle service is not provided.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary Full hot breakfast buffet available daily from 6:30 AM - 9:30 AM WKDY & 7:00AM-10:00AM WKENDComplimentary Coffee in Lobby

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Pets are allowed $75 fee per pet, per stay.

Parking Info

Free Parking

Internet / WiFI

Complimentary WiFi

Misc Fees / Policies

Uncovered self parking fee: USD 7.00 per day
Uncovered extended parking fee: USD 42.00 per week
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
The seasonal pool will be open from May 22 to September 05.
Pool access available from 9:00 AM to 10:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Alcohol is not served at this property.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential workers only - NO

About Holiday Inn Express

Free Express Start Breakfast
Have their own 100% Arabica Smart Roast Coffee
Free high-speed internet service in every room
eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services

The Holiday Inn Express highlights above are subject to change without notice.