Verified Reviews of Residence Inn by Marriott Rochester Henrietta
Below are the verified reviews from guests that we have booked recently:
"Nice location and rooms were nice."
Overall Score4.0/ 5
The rooms were clean and spacious. The only problem was the cost of the stay, it was very expensive and not having the option to cancel the room, if needed, was troubling.
Robert K. (Group coordinator, booked 2 rooms), from
21-May-2025 Verified Review, stayed from Thu May 15 to Mon May 19 2025 at a $381.49 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Residence Inn by Marriott Rochester Henrietta
- 4.5 of 5Overall
- 4.6 of 5Amenities
- 5.0 of 5Quality
- 4.3 of 5Location
- 4.6 of 5Cleanliness
- 4.5 of 5Comfort
- 4.6 of 5Condition
- 4.3 of 5Neighborhood
- 4.7 of 5Service
- 3.9 of 5Value
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Property Description
Located in Rochester, Residence Inn by Marriott Rochester Henrietta is in the business district, within a 5-minute drive of Marketplace Mall and Tim Hortons Iceplex. This hotel is 6.1 mi (9.7 km) from George Eastman Museum and 6.7 mi (10.8 km) from Strong.
Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Rochester Henrietta. Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Make yourself at home in one of the 139 guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Complimentary wired and wireless internet access is available. Conveniences include safes and desks, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Marketplace Mall - 3 km / 1.8 mi
Monroe Community College - 3.3 km / 2 mi
Fair and Expo Center - 3.4 km / 2.1 mi
Erie Canal - 3.4 km / 2.1 mi
Tim Hortons Iceplex - 3.4 km / 2.1 mi
Veterans Memorial Park - 4 km / 2.5 mi
Tinker Nature Park - 4.1 km / 2.6 mi
Cinemark Movies 10 - 4.8 km / 3 mi
Brighton High School - 5.4 km / 3.4 mi
Strong Memorial Hospital - 5.6 km / 3.5 mi
Mount Hope Cemetery - 5.8 km / 3.6 mi
University of Rochester - 6.3 km / 3.9 mi
Highland Park - 6.3 km / 3.9 mi
Genesee River - 6.3 km / 3.9 mi
URMC Women's Health Center - 6.4 km / 4 mi
The preferred airport for Residence Inn by Marriott Rochester Henrietta is Greater Rochester Intl. Airport (ROC) - 9.8 km / 6.1 mi
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
Green Sustainability
Our commitment to green practices led us to receive TripAdvisor's Green Partner award.
Amenities / Features
Airport & Shuttle Information
Greater Rochester International Airport is a short 7 miles away. A one way taxi ride is estimated to cost around $25.
Local Shuttle Info: Complimentary shuttle provided by hotel to and from airport every day.Hours of operation are from 7am to 10pm
Breakfast Information
Start your day off right with a complimentary breakfast buffet served daily. We offer a variety of options including scrambled eggs, meat, breads, bagels, yogurt, fresh fruit, cereal, and freshly made waffles. Enjoy a cup of coffee, tea, milk or juice with your meal.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Only dogs and cats are allowed
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed
Don't travel without your four-legged friend. Your pets are our guests, too! A maximum of 2 pets per room for a non-refundable fee per stay is required.
Parking Info
At Residence Inn Rochester Henrietta, you don't have to worry about parking fees and searching for garages. Onsite complimentary parking is included with every stay, making it easy for you to come and go as you please.
Internet / WiFI
Stay connected during your stay in Rochester, NY with complimentary high speed wireless Internet Access. Read an e-book poolside, listen to your favorite station while you're working out in the fitness center or stream a movie from your device from the comforts of your room.
Misc Fees / Policies
- Pet fee: USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Pool access available from 6:00 AM to 10:00 PM.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
We are not currently doing daily housekeeping in response to the Covid 19 pandemic. A full clean for guests in 5 nights or longer can be requested 24 hours in advance. Towels and other amenities we provide in the rooms can be requested by calling or stopping at the front desk for pick up or delivery.
About Residence Inn by Marriott
- Extended stay hotel offering large 1- and 2- bedroom suites and studio suites
- Full kitchens with refrigerators, microwaves, stoves, and coffee makers
- Free hot breakfast and free Wi-Fi everywhere
- Complimentary evening socials offering food and drinks for guests
- Fitness center with modern equipment and TVs
- Great outdoor space with barbeque and fire pits
- Private meeting spaces perfect for events and family gatherings
- Free grocery delivery service available
- Dry cleaning and on-site laundry services
- Pet friendly
The Residence Inn by Marriott highlights above are subject to change without notice.