Hyatt Regency Rochester

125 East Main Street, Rochester, NY 14604 US near Exit 16 (71) on I-390 (~3.1mi)

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3.5 Star Property Near Strong

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Very Good

4.0/5

Based on 713 guest reviews

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Free wired internet
Free WiFi
Number of indoor pools - 1
Breakfast available (surcharge)
Fitness facilities
Wheelchair-accessible pool
Stair-free path to entrance
Free newspapers in lobby
Smoke-free property

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06/19/2026 - 06/20/2026

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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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Hyatt Regency Rochester

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Verified Reviews of Hyatt Regency Rochester

Below are the verified reviews from guests that we have booked recently:

"Friendly staff good food comfy room"

Overall Score5.0/ 5

Convenient Location

Arianna T. (Individual traveler, booked 1 room), from

08-May-2026 Verified Review, stayed from Wed Apr 29 to Thu Apr 30 2026 at a $194.99 average nightly rate.

"Great Night"

Overall Score5.0/ 5

Great Night

Alex N. (Individual traveler, booked 1 room), from

04-Jul-2025 Verified Review, stayed from Thu Jul 03 to Sat Jul 05 2025 at a $166.99 average nightly rate.

"Great Hotel"

Overall Score5.0/ 5

Nice place to stay in Rochester. Very pleasant staff.

Lawrence S. (Individual traveler, booked 1 room), from

25-Jun-2025 Verified Review, stayed from Tue Jun 24 to Thu Jun 26 2025 at a $161.00 average nightly rate.

"Cancelled"

Overall Score4.0/ 5

I cancelled this reservation 4/18 I was never there!

Lynn B. (Individual traveler, booked 1 room), from

27-Apr-2025 Verified Review, stayed from Sat Apr 26 to Sun Apr 27 2025 at a $326.99 average nightly rate.

"Bedroom wasn’t up to scratch."

Overall Score3.0/ 5

The sheets on my bed were too small leaving a large area of the mattress exposed. The air con was so noisy I had to turn it off to sleep. The pillows were all different sizes. The feathers in the duvet were sticking out of the covers.

Leigh C. (Group coordinator, booked 3 rooms), from

05-Apr-2025 Verified Review, stayed from Wed Apr 02 to Thu Apr 03 2025 at a $204.99 average nightly rate.

"Not Great"

Overall Score2.0/ 5

12.00 for two bottles of water is ridiculous. room smelled funky too.

Coleen K. (Individual traveler, booked 1 room), from

25-Mar-2025 Verified Review, stayed from Sat Feb 22 to Sun Feb 23 2025 at a $218.99 average nightly rate.

"Restaurant was very cold, room was cold as well."

Overall Score2.0/ 5

Disappointed how the quality of this hotel has gone down quite a bit. Bad experience for a honeymoon night.

Calotta M. (Individual traveler, booked 1 room), from

10-Mar-2025 Verified Review, stayed from Fri Feb 14 to Sat Feb 15 2025 at a $198.99 average nightly rate.

"Classy. Staff very friendly and accommodating."

Overall Score5.0/ 5

Staff very friendly and accommodating. Room clean and comfortable.

Daniel R. (Individual traveler, booked 1 room), from

01-Mar-2025 Verified Review, stayed from Fri Feb 28 to Sat Mar 01 2025 at a $204.99 average nightly rate.

"Restaurant was very cold, room was cold as well."

Overall Score2.0/ 5

Disappointed how the quality of this hotel has gone down quite a bit. Bad experience for a honeymoon night.

Calotta M. (Individual traveler, booked 1 room), from

25-Feb-2025 Verified Review, stayed from Fri Feb 14 to Sat Feb 15 2025 at a $198.99 average nightly rate.

"Not a good experience."

Overall Score1.0/ 5

Went for my daughter’s dance conference that was at that hotel, the outside was riddled with homeless and drug addicts smoking crack right on the streets, also using going to the bathroom on the surrounding buildings. The showers were freezing cold, with terrible water pressure. I rented a room the same as other parents got charged $100 more plus, $150 security deposit as I checked in even thought my card was on file. Took two hours to receive food at the hotel restaurant. And the elevators took about 15 minutes to get the 11th floor. I would suggest staying away from this hotel and book next store.

Michael G. (Individual traveler, booked 1 room), from

11-Feb-2025 Verified Review, stayed from Sat Feb 08 to Sun Feb 09 2025 at a $172.00 average nightly rate.

Property Description

With a stay at Hyatt Regency Rochester, you'll be centrally located in Rochester, steps from Rochester Riverside Convention Center and within a 10-minute walk of Blue Cross Arena. This hotel is 0.4 mi (0.6 km) from Eastman School of Music and 0.5 mi (0.8 km) from Strong.

Enjoy American cuisine at The Street Craft Kitchen, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11 AM for a fee.

Make yourself at home in one of the 336 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Rochester Riverside Convention Center - 0.1 km / 0.1 mi
Genesee River - 0.4 km / 0.2 mi
Blue Cross Arena - 0.6 km / 0.4 mi
Eastman School of Music - 0.7 km / 0.4 mi
Manhattan Square Park and Ice Rink - 0.7 km / 0.4 mi
Rochester Contemporary Art Center - 0.7 km / 0.4 mi
Eastman Theatre - 0.8 km / 0.5 mi
Genesee River's High Falls - 0.8 km / 0.5 mi
Strong - 0.8 km / 0.5 mi
Downstairs Cabaret Theater - 1 km / 0.6 mi
Pont de Rennes Bridge - 1.3 km / 0.8 mi
Innovative Field - 1.4 km / 0.9 mi
Park Avenue - 1.6 km / 1 mi
Blackfriars Theatre - 1.6 km / 1 mi
Rochester Auditorium Theater - 1.8 km / 1.1 mi

The preferred airport for Hyatt Regency Rochester is Greater Rochester Intl. Airport (ROC) - 11.3 km / 7 mi

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Amenities / Features

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Gift shops or newsstand
Garage
Shared microwave
Free wired internet
Free WiFi
Number of bars/lounges - 1
Braille or raised signage
Number of indoor pools - 1
Assistive listening devices available
Wheelchair accessible parking
Bicycle rentals nearby
Fireplace in lobby
Wheelchair-accessible lounge
No accessible shuttle
Wheelchair-accessible on-site restaurant
Golf lessons available nearby
Multilingual staff
Number of accessible parking spaces - 10
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Covered parking
Secured parking
Mountain biking nearby
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Vending machine

Total number of rooms - 336
Number of floors - 25

Professional property host/manager

Wheelchair-accessible van parking
Express check-in
Wheelchair-accessible path to elevator
Meeting rooms
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible pool
Well-lit path to entrance
Stair-free path to entrance
Free newspapers in lobby
Wedding services
Registration desk height (centimeters) - 92
Elevator door width (inches) - 72
Off-street parking
Registration desk height (inches) - 36
Elevator door width (centimeters) - 183
Luggage storage
Express check-out
Porter/bellhop
24-hour front desk
Number of restaurants - 2
Housekeeping on request
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Hiking/biking trails nearby
Self parking (surcharge)
Terrace
Computer station
Wheelchair accessible path of travel
ATM/banking
24-hour business center
Concierge services

Airport & Shuttle Information

Greater Rochester International Airport is 10-15 minutes from the hotel.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Breakfast Hours: 6:30AM- 11:00AMAdults: $18.95Kids 6 and up:$9.95Kids under 6: Free

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Pet max weight (per pet) in lb is 50

Pet max weight (per pet) in kg is 23

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

We are happy to welcome your dog to Hyatt Regency Rochester with designated dog-friendly rooms! Our canine guests will be delighted with amenities tailored just for them. Weight Limits: Only dogs weighing 50 lbs or under will be permitted. Two dogs may stay in a guestroom, provided that the combined weight of both dogs does not exceed 75 lbs. FeesThere is a $60.00 fee per pet, regardless of length of stay with $10.00 of that fee being donated to a local animal shelter to help pets in need.

Parking Info

Hyatt Regency Rochester is pleased to offer guests the convenience of covered self and valet parking, with in and out privileges.Hyatt Regency Rochester is connected to the South Avenue parking garage. Hyatt guests use the South Avenue parking garage, which is managed and operated by Riverside Parking.Self-Parking:Overnight guests receive a discounted rate of $17.00 per night with in-and-out privileges.Self-Parking for Visitors:For credit cards, take a ticket upon entrance and pay at the exit. For cash, please utilize the payment kiosk located on level two, to the left of the elevators next to the hotel entrance, or exit via the left-hand South Avenue exit.

Internet / WiFI

Complimentary Wi-Fi in Guestrooms & All Public Spaces

Misc Fees / Policies

Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children
Covered self parking fee: USD 16 per day (in/out privileges)
Pet fee: USD 60 per pet, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
A car is not required for transportation to and from this property.

Cleaning Policies

Hospital grade chemicals for cleaning.Daily Health Checks on Associates, all wear masks and proper PPE based on positionFrequent cleaning of high touch pointsHousekeeping service every third day or upon request

Essential workers only - NO

About Hyatt Hotels and Resorts

Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
Meeting and event space is handled with care and the professionalism deserved

The Hyatt Hotels and Resorts highlights above are subject to change without notice.

Hotel Rate Trends at Hyatt Regency Rochester

The graph above is averages of room rates for both our group prices and the lowest online individual rates our rate checker could find at the time the group/meeting offer was submitted. The best group/meeting discount shown is 22.2% in June 2026 and the highest average individual rate is $328 in the month of May 2024. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt Regency Rochester in a month when rates are lower.