Verified Reviews of Holiday Inn Columbia Downtown by IHG
Below are the verified reviews from guests that we have booked recently:
"Nice room and comfortable bed"
Overall Score4.0/ 5
It was a comfortable room and nice bedding.
Lori J. (Individual traveler, booked 1 room), from
26-Jan-2026 Verified Review, stayed from Sat Jan 24 to Sun Jan 25 2026 at a $103.99 average nightly rate.
"The room and bathroom was extremely clean"
Overall Score5.0/ 5
Excellent front staff.
Rashell R. (Individual traveler, booked 1 room), from
07-Oct-2025 Verified Review, stayed from Sat Oct 04 to Sun Oct 05 2025 at a $233.99 average nightly rate.
"Pleasant Experience"
Overall Score4.0/ 5
A nice stay.
Bobby L. (Individual traveler, booked 1 room), from
14-Jun-2025 Verified Review, stayed from Fri Jun 13 to Sat Jun 14 2025 at a $134.00 average nightly rate.
"Great hotel convenient to USC."
Overall Score4.0/ 5
Everyone was helpful and kind! Enjoyed the close proximity to all that the city of Columbia has to offer! Room was clean and comfortable! Easy and convenient to USC.
James W. (Individual traveler, booked 1 room), from
13-May-2025 Verified Review, stayed from Mon May 05 to Tue May 06 2025 at a $152.00 average nightly rate.
"Very clean hotel and very friendly staff."
Overall Score4.0/ 5
Very clean hotel and very friendly staff. Enjoyed my stay. The bathroom was great!
Helen R. (Individual traveler, booked 1 room), from
07-Apr-2025 Verified Review, stayed from Thu Apr 03 to Sat Apr 05 2025 at a $216.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Holiday Inn Columbia Downtown by IHG
- 4.3 of 5Overall
- 4.2 of 5Amenities
- 4.7 of 5Cleanliness
- 4.6 of 5Comfort
- 4.5 of 5Condition
- 4.6 of 5Service
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Property Description
With a stay at Holiday Inn Columbia - Downtown by IHG, you'll be centrally located in Columbia, a 2-minute drive from University of South Carolina and 10 minutes from Fort Jackson. This hotel is 4 mi (6.4 km) from Riverbanks Zoo and Garden and 14.3 mi (23.1 km) from Lake Murray.
Enjoy a satisfying meal at Toast to Toast- serving guests of Holiday Inn Columbia - Downtown by IHG. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Distances are displayed to the nearest 0.1 mile and kilometer.
First Baptist Church - 0.2 km / 0.1 mi
Soda City Market - 0.3 km / 0.2 mi
Columbia Museum of Art - 0.3 km / 0.2 mi
Intermedical Hospital - 0.3 km / 0.2 mi
Prisma Health Baptist Hospital - 0.4 km / 0.2 mi
South Carolina State House - 0.4 km / 0.3 mi
North Carolina Mutual Building - 0.5 km / 0.3 mi
Trinity Episcopal Cathedral - 0.5 km / 0.3 mi
Saint Peter's Catholic Church - 0.5 km / 0.3 mi
Nathaniel J. Frederick House - 0.5 km / 0.3 mi
The Big Apple - 0.5 km / 0.3 mi
African American History Monument - 0.6 km / 0.4 mi
Columbia NAACP - 0.6 km / 0.4 mi
Finlay Park - 0.8 km / 0.5 mi
Wilson House - 0.9 km / 0.5 mi
The preferred airport for Holiday Inn Columbia - Downtown by IHG is Columbia Metropolitan Airport (CAE) - 12.6 km / 7.8 mi
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Columbia? This hotel has 325 square feet (30 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Green Sustainability
We know that sustainability is as important to you as it is to us – and that’s why we’ve made it easy for you to stay at a hotel that shares your values. All our hotels use the IHG Green Engage system, an innovative online environmental sustainability system that gives our hotels the means to measure and manage their impact on the environment. The hotels can choose from over 200 ‘Green Solutions’ that are designed to help them reduce their energy, water and waste, and improve their impact on the environment.You can be assured that when you stay at an IHG Green Engage Hotel, you are participating in an advanced, world-wide sustainability effort. We understand that it is important for you to have an active role in protecting our environment and that’s why we’ve made it easier for you to choose a hotel that matches your sustainable values.
Amenities / Features
Airport & Shuttle Information
Columbia Metropolitan AirportHead east on Aviation Way, then slight left onto Lexington dr. Take 1st right on John N Hardee Expressway. Turn left onto Airport Blvd/SC-215. After 5 miles, turn left on Huger St. Turn right onto Gervais St. Turn left on Main St, then right on Washington St.
Local Shuttle Info: No Shuttle Services.
Breakfast Information
Full-Service Restaurant on property.Our Breakfast service is served in the restaurant located on the main floor.Fresh Made-to-order Breakfast , not included.Hotel does offer Hotel Rate Packages that may include Breakfast.Toast to Toast is a fast casual dining concept to meet all evolving guest needs by providing dining options that are fresh and convenient.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
Service Animals Only.We accept Service Animals that are individually trained to do work or perform tasks for a person with a disability, as defined under Titles I and III of the ADA. Comfort or Emotional Support Animals do not qualify as a Service Animal under the ADA.
Parking Info
Onsite Parking Available:Parking is located in the Sumter St. - City of Columbia Garage next to Hotel. We offer self-parking options in the City of Columbia parking garage located next to the hotel. The parking garage only allows vehicles under 6'10. You will need a parking pass from the hotel to park in designated spaces. Hotel does not offer Oversized Vehicle Parking.Cost: 19 USD per night per vehicle
Internet / WiFI
Free WIFI in all guest rooms.
Misc Fees / Policies
- Fee for cooked-to-order breakfast: approximately USD 10.00 to 15.00 for adults, and USD 8.00 to 8.00 for children
- Self parking fee: USD 19 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.00 per accommodation, per stay
We have included all charges provided to us by the property.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
Cleaning Policies
We are committed to high levels of cleanliness. If this isn’t what you find, we will make it right. It’s our IHG Clean Promise.- All of our associates has undergo training and certification though the Hotel Brand programs, and any required training from State/Federal Agencies.- All associates are required to undergo a COVID-19 symptom and temperature screening upon reporting to work.- All associates are required to wear face coverings at all times.- All associates are required to practice Social Distancing at all times.- All associates are required to wash hands with soap and water every 2 hours.- All public/lobby areas are cleaned/sanitized on a regular basis daily. High touchpoint areas are cleaned more frequently.- Contactless check-in & check-out procedures.- Clear/visible signage throughout the hotel property displaying social distancing guidelines.- Hand sanitizing station are available throughout the hotel property.- Certified Hospital Grade Cleaning Chemicals used.
Contactless check-in is available
Contactless check-out is available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential workers only - NO
About Holiday Inn
- Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
- Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
- Free high-speed internet access
- Restaurants and bars on-site with good food and drinks for all ages
- Indoor or Outdoor swimming pools based on location
- Great exercise facilities
- Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.
The Holiday Inn highlights above are subject to change without notice.