Verified Reviews of Comfort Suites Wixom Novi
Below are the verified reviews from guests that we have booked recently:
"Never Again!"
Overall Score1.0/ 5
I work for a company that its employees travel a lot. They have a deal set up with this hotel chain for early check in, late check out and a special rate. I could not get my company rate, could not check in early, even though the hotel was empty and had to absolutely be out by 11am even though the place was desolate. The TV’s in the room were small and the public bathroom by the front desk stunk like death and had a code lock on it lol.
Todd M. (Individual traveler, booked 1 room), from
08-Jul-2025 Verified Review, stayed from Sat Jul 05 to Sun Jul 06 2025 at a $72.39 average nightly rate.
"Not what was advertised."
Overall Score2.0/ 5
one Star Review: Not as Advertised – Very Disappointed I booked a stay at Comfort Inn Wixom expecting a comfortable and decent experience, but unfortunately, it was far from what was advertised. First off, the “free breakfast” was a joke — there was barely any food available and what little there was looked stale and unappetizing. Definitely not the full breakfast that was promised on their website. The room itself was disappointing. The linens were old, stained and smelled strongly of cigarette smoke, even though it was supposed to be a non smoking room. To make matters worse, I found bugs in the room — completely unacceptable for any hotel, let alone one that claims to offer quality comfort. The level of cleanliness and upkeep here is simply not up to standard. I would not recommend this location and will not be returning.
Steven F. (Individual traveler, booked 1 room), from
24-May-2025 Verified Review, stayed from Fri May 23 to Sun May 25 2025 at a $139.00 average nightly rate.
"Good Stay"
Overall Score3.0/ 5
Very clean, good service.
Lynnterria C. (Individual traveler, booked 1 room), from
19-May-2025 Verified Review, stayed from Fri May 16 to Sat May 17 2025 at a $72.99 average nightly rate.
Summary of Verified Reviews
Property Description
OFFERS EVERY VALUED GUEST THE COMFORT OF HOME WHEN THEY WALK THROUGH OUR DOORS. OUR ENTIRE HOTEL IS SMOKE FREE, ALL OF THE ROOMS ARE SUITES, EVERY SUITE OFFERS A RELAXING FOLD OUT SOFA, COFFEE MAKERS, MICROWAVES, REFRIGERATORS, FREE WIRELESS INTERNET, HBO, INDOOR POOL, BUSINESS CENTER, FITNESS CENTER, OUR FAMOUS COMPLIMENTARY SAVORY STARTS HOT BREAKFAST AND COMPLIMENTARY DINNERS ON TUESDAY, WEDNESDAY AND THURSDAY.
Amenities / Features
Airport & Shuttle Information
DETROIT METRO AIRPORT ANDOAKLAND AIRPORT.
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
COMPLIMENTARY HOT BREAKFAST INCLUDES: EGGS, MEAT, WAFFLES, YOGURT, FRESH FRUIT, DANISH, MUFFINS, BAGELS, TOAST, HOT AND COLD CEREAL, AND COFFEE.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
About Comfort Suites
- Pull-out sofa beds, microwave and refrigerator in each room
- Spacious rooms with separate areas for working and relaxation
- Grab and Go breakfast option
- Free hot breakfast with two flavors of waffles, meat, and eggs
- In-room recharge station and coffee
- Free daily newspaper and high-speed internet access
- 100% smoke free facility
- Marketplace with snacks and drinks
The Comfort Suites highlights above are subject to change without notice.
