Holiday Inn Express Surprise by IHG

16540 N Bullard Ave, Surprise, AZ 85374 US
2.5 Star Property In Surprise (Stadium Village)
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Very Good
4.0/5

Based on 553 guest reviews

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  • Free RV, bus, truck parking
  • Free WiFi
  • Number of outdoor pools - 1
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Free buffet breakfast
  • Free breakfast
  • Smoke-free property
  • Free self parking
Select Your Room:
09/29/2026 - 09/30/2026
Searching all hotel inventory networks
8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Express Surprise by IHG

Below are the verified reviews from guests that we have booked recently:
"Sunrise Holiday inn"
Overall Score5.0/ 5
Staff very friendly and rooms clean.
(Individual traveler, booked 1 room), from US flag
02-May-2026 Verified Review, stayed from Fri May 01 to Sun May 03 2026 at a $128.79 average nightly rate.
Response from Management on 07-May-2026:
Thank you for the wonderful review Robert! We are so happy to hear you enjoyed your stay with us. Our team takes great pride in providing friendly service and clean, comfortable rooms. We truly appreciate your feedback and hope to welcome you back again soon at Holiday Inn Express Surprise! - Aubrey Thibeault Director of Sales
"Stress free very clean"
Overall Score5.0/ 5
Definitely will stay there again, very helpfull staff.
(Individual traveler, booked 1 room), from US flag
23-Apr-2026 Verified Review, stayed from Mon Apr 20 to Thu Apr 23 2026 at a $144.00 average nightly rate.
"Stress free very clean"
Overall Score5.0/ 5
Definitely will stay there again, very helpfull staff.
(Individual traveler, booked 1 room), from US flag
23-Apr-2026 Verified Review, stayed from Mon Apr 20 to Thu Apr 23 2026 at a $144.00 average nightly rate.
Response from Management on 01-May-2026:
Thank you so much for your kind review! We're thrilled to hear that you found your stay stress-free and enjoyed the cleanliness of our property. It’s especially great to know our team made a positive impression—we’ll be sure to share your compliments with them.We truly appreciate your support and look forward to welcoming you back again soon! - Aubrey Thibeault Director of Sales
"Very friendly Associates and assisted with any requests that I had"
Overall Score4.0/ 5
The rooms were very clean and the bedding very comfortable. Love the 24 hour coffee and Tea service. Didn't get a chance to use the pool which looked very clean. They had a small gym but it worked for me. Can't rate the free breakfast as I did not partake. Overall a very clean and efficient Hotel. I would stay there again.
(Individual traveler, booked 1 room), from US flag
20-Mar-2026 Verified Review, stayed from Mon Mar 16 to Wed Mar 18 2026 at a $292.99 average nightly rate.
Response from Management on 30-Mar-2026:
Thank you so much for your kind review Joyce! We’re thrilled to hear you found your room clean and comfortable, and that you enjoyed our 24-hour coffee and tea service—it's definitely a guest favorite.We’re glad our amenities met your needs, and we hope you’ll have the chance to enjoy the pool and breakfast on your next visit.We truly appreciate your feedback and look forward to welcoming you back again soon!-Aubrey Thibeault Director of Sales
"Baseball Home"
Overall Score5.0/ 5
We come to Surprise to watch the Royals' Spring Training and just love staying with you. The entire staff is so helpful, professional and very pleasant. Our room, clean and comfortable. We like that housekeeping comes every day for clean towels and our trash. Those are small things, but I truly appreciate them. Breakfast is always a variety and delicious. My husband especially loves the 24 hour coffee! We are already planning our visit next year! Thank you!
(Individual traveler, booked 1 room), from US flag
08-Mar-2026 Verified Review, stayed from Thu Mar 05 to Sun Mar 08 2026 at a $329.99 average nightly rate.
Response from Management on 11-Mar-2026:
Thank you so much for your kind review Garlinda! We’re so happy you enjoy staying with us during Royals Spring Training each year. It means a lot to hear that our team, housekeeping, breakfast, and even the 24-hour coffee helped make your stay special. We truly appreciate your continued visits and look forward to welcoming you back next year!
"Highly Recommend"
Overall Score4.0/ 5
Would recommend the hotel and staff!
(Individual traveler, booked 1 room), from US flag
08-Mar-2026 Verified Review, stayed from Mon Mar 02 to Fri Mar 06 2026 at a $280.74 average nightly rate.
Response from Management on 11-Mar-2026:
Thank you for your kind recommendation, Cecelia! We’re so glad to hear you enjoyed your stay and had a great experience with our team. Providing friendly service and a comfortable stay for our guests is always our top priority. We truly appreciate you taking the time to share your feedback and hope to welcome you back again soon!- Aubrey Thibeault Director of Sales
"Great"
Overall Score5.0/ 5
Very accommodating our group of 15.
(Individual traveler, booked 1 room), from US flag
30-Jan-2026 Verified Review, stayed from Fri Jan 23 to Wed Jan 28 2026 at a $191.99 average nightly rate.
Response from Management on 04-Feb-2026:
Thank you for taking the time to share your experience! We’re glad we could accommodate your group and make your stay enjoyable. We truly appreciate you choosing to stay with us and hope to see you again in the future.- Aubrey Thibeault Director of Sales
"Experienced friendly staff, comfortable accommodations."
Overall Score5.0/ 5
Great help and efficiency. Great!
(Individual traveler, booked 1 room), from US flag
09-Sep-2025 Verified Review, stayed from Fri Sep 05 to Sun Sep 07 2025 at a $125.88 average nightly rate.
Response from Management on 11-Sep-2025:
Thank you so much for your kind words, Terry! We're thrilled to hear that you found our staff friendly and experienced, and that you enjoyed our comfortable accommodations. Providing efficient, helpful service is what we strive for, and it's wonderful to know we delivered that during your stay. We hope to welcome you back again soon! - Aubrey Thibeault Director of Sales
"Rooms were so clean .. staff excellent."
Overall Score4.0/ 5
Rooms were so clean .. staff excellent..beds very comfortable.
(Individual traveler, booked 1 room), from US flag
08-Sep-2025 Verified Review, stayed from Wed Sep 03 to Sat Sep 06 2025 at a $76.88 average nightly rate.
Response from Management on 10-Sep-2025:
Thank you for your kind feedback Jean! We’re glad you enjoyed our clean rooms, comfortable beds, and excellent staff. We look forward to welcoming you back for another great stay! - Aubrey Thibeault Director of Sales
"All were very friendly and helpful!"
Overall Score5.0/ 5
Clean rooms, Friendly staff: Counter to room Cleaning Crew!
(Individual traveler, booked 1 room), from US flag
05-Sep-2025 Verified Review, stayed from Tue Sep 02 to Thu Sep 04 2025 at a $149.00 average nightly rate.
Response from Management on 10-Sep-2025:
Thank you for your wonderful feedback Mark! We’re so happy to hear that you found everyone—from the front desk to the cleaning crew—friendly and helpful. Clean rooms and great service are our top priorities, and your kind words mean a lot to us. We look forward to your next visit! - Aubrey Thibeault Director of Sales
"Great staff great facility."
Overall Score5.0/ 5
Great facility great staff.
(Individual traveler, booked 1 room), from US flag
25-Jul-2025 Verified Review, stayed from Tue Jul 22 to Wed Jul 23 2025 at a $112.99 average nightly rate.
Response from Management on 10-Sep-2025:
Thank you for your kind words Diane! We’re glad you enjoyed our facility and appreciated our staff. We look forward to welcoming you back soon! - Aubrey Thibeault Director of Sales
"Great staff, nice rooms and comfortable beds."
Overall Score5.0/ 5
One of our favorite places to stay.
(Group coordinator, booked 2 rooms), from US flag
01-Jun-2025 Verified Review, stayed from Sat May 31 to Sun Jun 01 2025 at a $125.20 average nightly rate.
Response from Management on 10-Sep-2025:
Thank you so much for making us one of your favorite places to stay Scott! We’re thrilled to hear you enjoyed our great staff, comfortable rooms, and cozy beds. We can’t wait to welcome you back again soon! - Aubrey Thibeault Director of Sales
"High end accommodations at very reasonable price."
Overall Score5.0/ 5
Very pleasant reception and check in. Room was very pleasant, clean and comfortable. Felt high end with roomy spaces. Lovely bathroom extras and size. Good selection of TV channels. Enjoyed my stay and would stay again.
(Individual traveler, booked 1 room), from US flag
14-May-2025 Verified Review, stayed from Tue May 13 to Thu May 15 2025 at a $132.00 average nightly rate.
Response from Management on 10-Sep-2025:
Thank you for your wonderful review Kathleen! We’re delighted to hear you enjoyed the pleasant check-in, spacious and comfortable room, and all the thoughtful extras. Providing a high-end experience at a great value is exactly what we aim for, and your feedback means a lot to us. We look forward to welcoming you back soon! - Aubrey Thibeault Director of Sales
"The staff was friendly and accommodating."
Overall Score4.0/ 5
Housekeeping did a great job making sure our room was kept up and the breakfast area was clean and well managed. We had excellent accommodations for our banquet and the staff at the front desk was always friendly and helpful.
(Individual traveler, booked 1 room), from US flag
09-May-2025 Verified Review, stayed from Wed Apr 30 to Sun May 04 2025 at a $148.00 average nightly rate.
Response from Management on 10-Sep-2025:
Thank you for your kind feedback Jack! We’re glad to hear that our housekeeping team and front desk staff made a positive impression during your stay. It’s wonderful that you enjoyed the banquet accommodations as well. We appreciate your comments and hope to welcome you back for an even better experience next time! - Aubrey Thibeault Director of Sales
"Clean Facility"
Overall Score5.0/ 5
Great service, great facility, clean.
(Individual traveler, booked 1 room), from US flag
13-Apr-2025 Verified Review, stayed from Fri Apr 11 to Mon Apr 14 2025 at a $163.99 average nightly rate.
Response from Management on 18-Apr-2025:
Thanks so much for the kind words Diane! We're thrilled to hear you enjoyed the service, facility and cleanliness. We hope to welcome you back again soon!

Summary of Verified Reviews

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Review Semantics by TrustYou

Property Description

With a stay at Holiday Inn Express Surprise by IHG in Surprise (Stadium Village), you'll be within a 15-minute drive of Peoria Sports Complex and Surprise Community Park. This hotel is 13.2 mi (21.3 km) from Desert Diamond Arena and 13.3 mi (21.4 km) from State Farm Stadium.

Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Surprise by IHG. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Surprise Community Park - 0.4 km / 0.2 mi
Surprise Stadium - 0.6 km / 0.4 mi
Surprise Tennis Center - 1.1 km / 0.7 mi
The Vista Center for the Arts - 1.5 km / 1 mi
Valley Vista Performing Arts Center - 1.5 km / 1 mi
Sun Village Golf Course - 1.7 km / 1.1 mi
Irish Wolfhound Restaurant & Pub - 2.5 km / 1.5 mi
Banner Del E Webb Medical Center - 3.8 km / 2.3 mi
Destiny Springs Healthcare - 4.4 km / 2.7 mi
Uptown Alley - 4.8 km / 3 mi
Centennial Friendship Park - 5 km / 3.1 mi
Granite Falls Golf Course - 5.1 km / 3.2 mi
R.H. Johnson Center - 5.9 km / 3.7 mi
Fred Kuentz Center - 6.2 km / 3.9 mi
Labyrinth - Desert Palms Presbyterian Church - 7.5 km / 4.6 mi

The nearest airports are:
Phoenix Deer Valley Airport (DVT) - 37.8 km / 23.5 mi
Phoenix Sky Harbor Intl. Airport (PHX) - 56.5 km / 35.1 mi

The preferred airport for Holiday Inn Express Surprise by IHG is Phoenix Sky Harbor Intl. Airport (PHX).

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Surprise? This hotel has 581 square feet (54 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Fishing nearby
  • Free RV, bus, truck parking
  • Number of meeting rooms - 1
  • Conference space size (meters) - 54
  • Television in common areas
  • Free WiFi
  • Number of hot tubs - 1
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Free buffet breakfast
  • Off-street parking
  • Luggage storage
  • Total number of rooms - 115
  • Number of floors - 4
  • Professional property host/manager
  • LGBTQIA+ friendly
  • Property does not offer onsite COVID-19 testing
  • Express check-out
  • Free breakfast
  • Horse riding nearby
  • Business center
  • Multilingual staff
  • Water dispenser
  • 24-hour front desk
  • Daily
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Laundry facilities
  • Hiking/biking trails nearby
  • Free self parking
  • Conference space
  • Computer station
  • Pool sun loungers
  • Conference space size (feet) - 581
  • Concierge services

Airport & Shuttle Information

34 miles to Sky Harbor International Airport

Local Shuttle Info: West Valley Connections Here We Go Transportation To My Surprise

Breakfast Information

Our complimentary Fresh Start breakfast is open Monday-Friday 6:30am-9:30am and Saturday and Sunday 7:00am-10:00am. We serve a variety of healthy and hearty items including scrambled eggs, bacon or sausage, biscuits and gravy, breads and muffins as well as our delicious hot cinnamon rolls.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

No Pets allowed.

Parking Info

Free Parking

Internet / WiFI

Free wireless Wi-Fi thought the entire hotel

Misc Fees / Policies

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Pool access available from 8:00 AM to 10 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Contactless check-out is available

Cashless transactions are available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

About Holiday Inn Express

  • Free Express Start Breakfast
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services

The Holiday Inn Express highlights above are subject to change without notice.

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