Verified Reviews of Hilton Garden Inn Rochester / Pittsford
Below are the verified reviews from guests that we have booked recently:
"Friendly clean and Enjoyable"
Overall Score5.0/ 5
The staff is very friendly and the rooms are set up with all of the comforts of home. This is a lovely place to stay.
Monica P. (Individual traveler, booked 1 room), from
24-Mar-2026 Verified Review, stayed from Sat Mar 14 to Mon Mar 16 2026 at a $145.42 average nightly rate.
"Everything was great"
Overall Score5.0/ 5
Hotel rooms really nice, gym area nice and clean, pool area perfect and the food and drinks were delicious!
Karen P. (Individual traveler, booked 1 room), from
19-Feb-2026 Verified Review, stayed from Wed Feb 18 to Thu Feb 19 2026 at a $141.99 average nightly rate.
"My stay Hilton Garden Inn was Excellent"
Overall Score5.0/ 5
Excellent stay from every aspect! Five Star staff.
David P. (Individual traveler, booked 1 room), from
01-Sep-2025 Verified Review, stayed from Thu Aug 28 to Fri Aug 29 2025 at a $157.99 average nightly rate.
"Great location and service."
Overall Score4.0/ 5
We were in town for a family reunion and a school reunion. The location provided worked very well. Service was friendly and efficient. The food in the restaurant was very good.
Thomas P. (Individual traveler, booked 1 room), from
24-Aug-2025 Verified Review, stayed from Wed Aug 20 to Mon Aug 25 2025 at a $190.99 average nightly rate.
"Comfortable, well located, nice staff."
Overall Score4.0/ 5
I was very pleased with my stay. The assistant manager was very helpful. I didn't have food there so I can't comment on that.
Norma P. (Individual traveler, booked 1 room), from
19-Aug-2025 Verified Review, stayed from Fri Aug 15 to Sun Aug 17 2025 at a $263.99 average nightly rate.
Summary of Verified Reviews
Property Description
One of the most unique Rochester Hotels invites you to experience distinctive service in new, yet familiar surroundings! Discover The Hilton Garden Inn, located in the Historic Bushnell's Basin near the quaint Village of Pittsford. Just minutes from downtown Rochester, New York and Greater Rochester International Airport, The Hilton Garden Inn in Rochester provides complimentary shuttle service within a 3 mile radius based upon availabilty. This Rochester New York hotel is close to many businesses, malls, specialty shops, boutiques and eateries.From the magnificent two story Grande Lobby, to the warm greetings upon your arrival, you will discover comfort with new furnishings and decor throughout, including our beautiful suites and guestrooms, Business Center, and our distinctive Rochester restaurant The Garden Grille.
Amenities / Features
Airport & Shuttle Information
Rochester International Airport - 15 minutes from hotel.
Local Shuttle Info: no shuttle service is offered
Breakfast Information
Hot breakfast buffet $17 per person plus tax and gratuityA la carte breakfast $12-18 per itemBreakfast service is offered in Garden Grille & BarMonday-Friday 6am-10amSaturday & Sunday 7am-11am
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Parking Info
Complimentary parking. Additional large lot in the back of the hotel perfect for any tour busses or larger vehicles needing more than a standard parking space.
Internet / WiFI
WiFi is complimentary throughout the property
Cleaning Policies
Stayover service is done dailyFull service is done every third night
About Hilton Garden Inn
- Spacious meeting rooms with onsite catering services and audiovisual equipment available
- 24 Hour Business Center and Free Wi-Fi
- Plus Hypoallergenic Pillows
- Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
- Onsite Dining with Lunch and Dinner offered in most locations
- Full Cooked-to-Order Breakfast
The Hilton Garden Inn highlights above are subject to change without notice.